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Cooling Maintenance & Protection Plan

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Cooling Maintenance & Protection Plan

Clock icon with circular arrows,

Endless hot water when you
want it

Compact,
space-saving design

Lower energy bills

Longer life than tanks

Description

Stay cool all summer with one plan that covers repairs, parts, and an annual tune-up so your AC is always ready when you need it most.

What's Included? 
Your plan covers one cooling unit per property. If you have two AC units, a separate plan is required for each.

Our certified technicians will handle:

  • Comprehensive diagnosis of any cooling system issues
  • Repair and replacement of faulty parts within your unit and thermostat
  • Refrigerant leak coverage including diagnosis and part replacement related to the leak

Covered Components:

  • Add-on fan centres
  • Capacitors
  • Compressors
  • Condensate pumps
  • Condenser coils
  • Fan blades
  • Internal copper tubing
  • Service valves
  • Thermostatic expansion valves

What's Not Covered?

To keep things transparent, the following are excluded:

  • Ancillary equipment — furnaces, humidifiers, and air cleaners
  • Repairs caused by malfunctioning ancillary equipment
  • Zone thermostats, energy management controls
  • Refrigerant recovery costs

Annual Maintenance Visit: Every plan includes a full 21-point inspection performed by a certified technician to keep your cooling system running efficiently and safely all season:

  • Check outdoor refrigerant lines and inspect line insulation
  • Inspect indoor unit coil and outdoor unit coil for dirt buildup
  • Inspect and replace filter if needed
  • Examine indoor blower motor and inspect overflow safety switch
  • Test motor capacitors and check the disconnect box
  • Access refrigerant caps and check refrigerant levels
  • Check thermostat operation and contactor condition
  • Inspect for bug and rodent issues
  • Inspect fan blade for balance
  • Check AC unit platform/pad condition
  • Measure AC unit amperage and temperature split
  • Inspect reversing valve (heat pump systems only)
  • Clean work area thoroughly

After every visit you'll receive a personalized Go Lime Report Card with efficiency recommendations and a complete written summary of everything inspected so you always know the exact condition of your system going into the season.

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Description

Stay cool all summer with one plan that covers repairs, parts, and an annual tune-up so your AC is always ready when you need it most.

What's Included? 
Your plan covers one cooling unit per property. If you have two AC units, a separate plan is required for each.

Our certified technicians will handle:

  • Comprehensive diagnosis of any cooling system issues
  • Repair and replacement of faulty parts within your unit and thermostat
  • Refrigerant leak coverage including diagnosis and part replacement related to the leak

Covered Components:

  • Add-on fan centres
  • Capacitors
  • Compressors
  • Condensate pumps
  • Condenser coils
  • Fan blades
  • Internal copper tubing
  • Service valves
  • Thermostatic expansion valves

What's Not Covered?

To keep things transparent, the following are excluded:

  • Ancillary equipment — furnaces, humidifiers, and air cleaners
  • Repairs caused by malfunctioning ancillary equipment
  • Zone thermostats, energy management controls
  • Refrigerant recovery costs

Annual Maintenance Visit: Every plan includes a full 21-point inspection performed by a certified technician to keep your cooling system running efficiently and safely all season:

  • Check outdoor refrigerant lines and inspect line insulation
  • Inspect indoor unit coil and outdoor unit coil for dirt buildup
  • Inspect and replace filter if needed
  • Examine indoor blower motor and inspect overflow safety switch
  • Test motor capacitors and check the disconnect box
  • Access refrigerant caps and check refrigerant levels
  • Check thermostat operation and contactor condition
  • Inspect for bug and rodent issues
  • Inspect fan blade for balance
  • Check AC unit platform/pad condition
  • Measure AC unit amperage and temperature split
  • Inspect reversing valve (heat pump systems only)
  • Clean work area thoroughly

After every visit you'll receive a personalized Go Lime Report Card with efficiency recommendations and a complete written summary of everything inspected so you always know the exact condition of your system going into the season.

Read more

Frequently Asked Questions

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Frequently Asked Questions

Does my monthly price ever go up?

Our pricing isn’t a flashy promotional rate - it’s fair and transparent from the start. Over time, there may be minor adjustments to ensure you continue receiving top-notch service. But don’t worry - we’re talking about just a dollar or two per year at most. No surprises, just straightforward savings. Plus, you can purchase the equipment at any time, giving you ultimate savings and flexibility.

What happens if I move?

Moving? No problem. Our Go Flex plan is fully transferable to the next homeowner, allowing them to seamlessly pick up where you left off. Just let us know 30 days before your move, and we’ll handle the rest. We’re here to make your move hassle-free, just the way it should be.

What is the warranty with my purchase?

With the Go Flex Program, you’re 100% covered—24/7/365—for both parts and labour, including annual maintenance. If you choose to purchase the equipment, you’ll receive the standard manufacturer’s warranty. Start with the Go Flex Program to enjoy all the benefits we offer, and when you’re ready, you can purchase the equipment at your convenience.

How long have you been in business?

Go Lime has been keeping homes comfortable since 2011. With over 150,000 customers across Ontario, we’ve spent more than a decade earning the trust of homeowners just like you. Partnering with trusted names like Enbridge, Home Depot, and Walmart, you can count on the Go Lime team to take care of your family.

Is Go Flex a rental, and what is the term?

Go Flex isn’t a never-ending rental contract. It’s a game-changer: an industry-first flexible 180-month subscription with an anytime purchase option. Here’s how it works: 50% of your monthly payment reduces your purchase price, while the other 50% covers 24/7 service, annual maintenance, and unlimited parts and labour coverage. You get all the perks of ownership without the headaches—and the flexibility to purchase the equipment at any time.

What happens to my old tank?

We’ve got it covered. We’ll take care of draining, disconnecting, and removing your old tank, even returning it to your previous supplier. If you’re still under contract, you’ll be responsible for any fees or buyouts from your current provider. You won’t have to lift a finger (except maybe to wave goodbye to the hassle).

What is the process for returning my old Water Heater to my existing provider?

For your convenience, we ensure that your old water heater is returned to the existing provider within 30 calendar days. Our team handles the process efficiently, so you don’t have to worry about a thing. If you have any questions or need further assistance, we're always here to help.

Email Us

Questions? Email us at askexperts@golime.com and we'll get back to you fast - no hassle, just answers.

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+1 877-747-8292, and we'll make your home comfort journey effortless.

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