Here’s Why Ontario Homeowners Trust Us

Personalized Choice

Forget settling for whatever came with your home. At Go Lime, you select exactly what suits your family's needs.

Proudly Canadian

We're 100% Canadian-owned, supporting local businesses and communities. Choosing Go Lime means investing in Canada.

Complete Transparency

No hidden fees or surprises. The price you see on our website is exactly what you'll pay - simple, clear, and reliable.

Unbeatable Affordability

Get top-quality home comfort solutions at prices that make sense. Whether you choose a flexible monthly plan or a one-time payment, you’ll get affordable options without cutting corners on quality.

Customer Satisfaction

Join over 18,000 satisfied customers who've rated us highly for our exceptional service and reliability.

Completely Online

As Canada's first fully online, commission-free home comfort company, Go Lime puts convenience and control directly in your hands: no sales appointments, no awkward kitchen table conversations.

Frequently Asked Questions

Does my monthly price ever go up?

Our pricing isn’t a flashy promotional rate - it’s fair and transparent from the start. Over time, there may be minor adjustments to ensure you continue receiving top-notch service. But don’t worry - we’re talking about just a dollar or two per year at most. No surprises, just straightforward savings. Plus, you can purchase the equipment at any time, giving you ultimate savings and flexibility.

What happens if I move?

Moving? No problem. Our Go Flex plan is fully transferable to the next homeowner, allowing them to seamlessly pick up where you left off. Just let us know 30 days before your move, and we’ll handle the rest. We’re here to make your move hassle-free, just the way it should be.

What happens to my old tank?

We’ve got it covered. We’ll take care of draining, disconnecting, and removing your old tank, even returning it to your previous supplier. If you’re still under contract, you’ll be responsible for any fees or buyouts from your current provider. You won’t have to lift a finger (except maybe to wave goodbye to the hassle).

What is the warranty with my purchase?

With the Go Flex Program, you’re 100% covered—24/7/365—for both parts and labour, including annual maintenance. If you choose to purchase the equipment, you’ll receive the standard manufacturer’s warranty. Start with the Go Flex Program to enjoy all the benefits we offer, and when you’re ready, you can purchase the equipment at your convenience.

How long have you been in business?

Go Lime has been keeping homes comfortable since 2011. With over 18,000 customers across Ontario, we’ve spent more than a decade earning the trust of homeowners just like you. Partnering with trusted names like Enbridge, Home Depot, and Walmart, you can count on the Go Lime team to take care of your family.

Is Go Flex a rental, and what is the term?

Go Flex isn’t a never-ending rental contract. It’s a game-changer: an industry-first flexible 180-month subscription with an anytime purchase option. Here’s how it works: 50% of your monthly payment reduces your purchase price, while the other 50% covers 24/7 service, annual maintenance, and unlimited parts and labour coverage. You get all the perks of ownership without the headaches—and the flexibility to purchase the equipment at any time.

What is the process for returning my old Water Heater to my existing provider?

For your convenience, we ensure that your old water heater is returned to the existing provider within 30 calendar days. Our team handles the process efficiently, so you don’t have to worry about a thing. If you have any questions or need further assistance, we're always here to help.

More than 18,000 homeowners in Ontario trust Go Lime with their hot water needs. We deliver choice, transparent buyouts, and best price in Ontario.

Need to speak to someone?

Give us a call at 1-877-747-8292

Email Us

Email us at care@golime.com

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What our customers say

100+
Team Members
$1 Billion+
Returning Back to Ontario Households
1st
To Bring Home Comfort Shopping Online
18,000+
Go Lime Customers
24/7/365
Support
5,000+
Google Reviews
"Toronto-based company is changing the game in hot water"

Featuring advanced technology for modern, sustainable living.

"Go Lime Launches Net-Zero Package for Sustainable Homes"

A new initiative promoting eco-friendly upgrades and energy savings.

"Toronto-based Company offers households in Ontario the power of choice"

An essential service that has long been ignored.

"Go Lime gets personal with home appliances"

A solution to enhance comfort and reduce energy consumption.

"Go Lime Inc. Launches Cutting-Edge Home Services E-Commerce Site"

Highlighting exceptional service and reliability in home solutions.